Contact

By Mail

Letters may be sent to:

[Person or Department]
Diocese of Rochester
1150 Buffalo Road
Rochester, New York 14624

By Phone or Email

Phone: 585-328-3210 (switchboard)
Provide an extension or request a person or department.

To contact a specific person or department, please refer to the Office and Ministry Directory.

In Person

Pastoral Center:

1150 Buffalo Road
Rochester, New York 14624

Regular hours:
Monday-Friday 8:30am to 4:30pm, except holidays

Summer hours (Memorial Day to Labor Day):
Monday-Thursday 8:00am to 4:30pm
Friday 8:00am to noon

Find Help

Need assistance? We can connect you to the appropriate person or department.
Choose from the items below or type a word into the search bar.


Reset
Contacting the Diocese
I want to contact the bishop.
The best way to reach the office is to call us at 585-328-3210. We do not accept outside email.
I want to reach a specific person or group.
If the person is within a group, church, school, or other organization, contact the respective group to find the appropriate contact. For people within the pastoral center, you may find their contact information in the Office Directory.
I have a comment or concern regarding a church, policy, or member.
Contact the church directly for any matters regarding a church, staff, or its policies.
Requesting Support or Assistance
I need money, food, medical, or social support.
We recommend contacting your local Catholic Charities agency. Visit ccdor.org to find the group that is appropriate for you and your needs.
I need housing assistance.
You may also contact Providence Housing for support with special needs shelters.
I need immediate support and am currently facing a crisis.
For emergencies, contact 911 or your local authorities. For temporary or long-term assistance, contact your nearest Catholic Charities chapter, Providence Housing, or a nearby support center.
Finding Information
I am seeking historical records (such as baptismal / marriage / annulment / yearbooks) from churches or organizations no longer in service.
If you know if a new church has taken the place of another, contact that church. Otherwise, contact our records coordinators at our Archives Department.
I would like to request the services of a church or official for a marriage, baptismal, or other sacrament.
Contact your preferred church for more information.
Using Services, Sacraments, or Programs
Which parishes offer mass, and when?
Please reference our Parish and Mass Times listing. We recommend contacting the church, as their hours may change without notice. They may also offer other masses and services not published here.
I am seeking pastoral services for anointing the sick, exorcism, or personal care.
Contact your local church. You can find a list of your nearest parishes in our Parish List.
I would like an annulment.
Contact Kate Czarnecki (looking for generic contact).
I would like to enroll a child in catholic schools or need more information regarding education.
Contact the Catholic Schools department or visit the schools website at dorschools.org.
I would like to enroll my child in summer camp.
The diocesan camp, Camp Stella Maris offers camp and programs to people of all ages. Find more at campstellamaris.org.
I am interested in joining the priesthood.
Begin your journey with rocpriest.org. The website has information about becoming a priest and questions to determine if the priesthood is right for you.
Donating and Giving
I have questions regarding donations or the CMA, such as how to donate, request a change in mailing protocol, or to find my donor number.
I am having technical issues when placing a donation.
We recommend trying again after a few minutes. If you still have trouble, you can make a donation over the phone at 585-328-3210 so someone can provide guidance for the online donation process.
I have items I would like to give to a church or charities.
Contact nearby churches and charities who you feel may have an interest in your items. For larger items, contact our Buildings Operations Manager.
Help with Technical Issues and Equipment
I am a diocesan employee and am having an issue with my email, computer, or network.
I would like to post a job on the diocesan website.
We only feature jobs offered within the diocese. If your church, school, or organization would like to feature a job on our employment listing, contact Human Resources at (HR).